Multiple Ways for Paying Levies
We are using the DEFT facility for our owners as
it entails the lowest fees and charges available - see fee details at bottom of
screen.
By Credit Card over the phone
Have your levy notice and credit card ready and call 1300 301 090
or International +61 2 8218 0012
- Pre-registration with the DEFT system is not required for credit
card payment via phone.
- Normal merchant surcharge fee applies - see details
of fees at bottom of page.
By Credit Card over the internet
Have your levy notice and credit card ready and go here www.deft.com.au
- Pre-registration with the DEFT system is not
required for credit card payment via the internet.
- Normal merchant surcharge
fee applies - see details of fees at bottom of page.
From your Bank Account over the phone
Have your levy notice ready and call 1300 301 090
or International +61 2 8218 0012
- You need to be already pre-registered with the DEFT system, you can do this by going here www.deft.com.au, and complete the process on-line, or choose to print out the registration form available from the site, complete the details, and post it back to DEFT and wait for your registration confirmation.
In person at any Post Office - Pay Cash, Cheque, or by EFTPOS
You must have your levy notice with you
By mail - post your cheque
a)Write the DEFT Reference Number
(see bottom of payment slip portion of Levy notice) on the back of your cheque,
b) Make cheque payable to: Macquarie Bank to credit CTS... (insert the CTS
number of your Body Corporate - this CTS number is on your Notice of Contributions)
c)Post
your cheque, and the payment slip portion of your Levy Notice to:
DEFT
Payment Systems
GPO Box 141
BRISBANE QLD 4001
By Bpay - debit your bank account
With Bpay you can debit your bank account directly via the web. If you haven't
used Bpay before, contact your financial institution and enquire about the facility.
How to avoid missing out on payment discount
You will always be given at least 30 days prior notice of levy payment
being due - and you must pay on time to be elligible for
any discount that may be applicable to your Body Corporate. Body Corporate
law dictates that for a payment to be deemed as received, it must have been
received by the Body Corporate by the due date. We as your managers do not
have the authority to grant the discount if you are late paying - and it
is unfair to others who manage to pay on time.
If there is some technical reason why you think a payment may
be late contact us with full details so that we can look into the matter.
Important points!
1. Do not send a payment, cash or cheque, to us - cheque
payments by post must be sent to:
DEFT Payment Systems
GPO Box 141
BRISBANE QLD 4001
Write the DEFT Reference Number on the back of the cheque,
and remember to enclose the payment slip portion of your Levy Notice.
Unfortunately we do not accept payments at our office - the only methods are those
detailed above.
2. You need the bottom payment portion of your levy notice to
make a payment by ANY of the methods - it contains the necessary Reference Numbers
and barcodes to ensure the payment you are making is correctly allocated to your
Lot.
3. When keying in your Bpay or DEFT Reference numbers, do NOT enter any spaces - ignore the printed spaces.
DEFT is a payment solution gateway of Macquarie Bank and is designed for people
who are seeking a simpler and cheaper way to meet their payment obligations.
Any questions about using DEFT?
Just click on the DEFT image
above to be taken to their web site FAQ section, or phone the support line on
1800 672 162
Pre-registration of your bank account with DEFT is required for direct debit payments from your bank account. You can do this registration with DEFT by going here: www.deft.com.au, and complete the process on-line, or choose to print out the registration form available from the site, complete the details, and post it back to DEFT and wait for your registration confirmation.
The DEFT Reference number applicable to your payment is on the levy payment slip as "DEFT Reference Number:..........".
Going away and want to Pre-pay Levies?
Direct Debit that is not Customer Initiated is not available currently, however you can always put your body corporate account into credit at any time - just be sure you are adding enough credit to cover all possible levies.
Service Fees
We are
using the DEFT facility for our owners as it entails the lowest fees and charges
available.
Payments made over the internet or by phone to debit your bank
account - no fee
Payments made over the internet or by phone using a credit card - 1.5% charge
to card holder for Bankcard, Mastercard or Visa, and 3.3% for Amex, 3.77%
for Diners - all these fees are the merchant surcharge fee and are subject
to change by the card provider at any time.
Above fees are correct as at 1st August 2009 and are subject to change at any time.